March 12, 2020
As the COVID-19 pandemic continues to evolve, we want to let you know that ABT has contacted all of our main suppliers to access possible supply chain issues moving forward. The good news is our supply chain is not affected at this point. We will have meters, parts, and fittings to complete all of our current projects through the end of July. We are closely monitoring guidance from the Centers for Disease Control and Prevention, the
World Health Organization, and local health officials, and we will rely on their cumulative recommendations and expertise to inform our decisions.
I want to share some of the actions ABT is taking to help protect and support both you and also our employees. As a precaution, we are:
• monitoring our supply chain daily to understand any disruptions which could cause a delay in the product delivery and support to ABT and our customers. We will continue to update our
messaging to ensure our customers have accurate information to make appropriate decisions;
• adopting work from home practices as needed as part of normal business operations and leveraging a complete portfolio of cloud-based systems, which will allow our dedicated account
managers and staff to support their customers’ operations and critical business functions without
undue risk;
• implementing several measures to ensure the health and safety of our facilities and employees including additional cleaning and disinfecting of our offices, suspending international travel, and limiting non-essential domestic flights.
Additionally, ABT offers generous paid time off policies to safeguard our employees who miss work due to illness or to care for sick family members;
We appreciate your partnership with ABT. ABT will continue to take a common sense approach of proactive efforts. We offer our deepest sympathies to those who have already been affected.
Trent A. Kjell
President