The Advantage Of Utility Billing Companies Over Billing Software
There are many different ways that property managers and non-municipal types of utility companies can use technology. Often, we have customers that are new to ABT Water Management and aren’t sure of the differences or the benefits our services offer over the software programs available to handle utility billing.
This is a good question and one that is important to understand. To help prospective customers new to ABT Water Management understand the differences and advantages we offer, here are the basics of our service compared to a software package you purchase.
Full Scope of Services
As one of the top utility billing companies, we offer a full range of services. This includes advising on the best water meters, providing regulatory compliance, managing system design and meter installation and assisting with water conservation programs and treatment solutions.
Of course, like other utility billing companies, we also provide automatic billing and online payment for your tenants through our secure website. While a software package can provide the billing and remittance service, that is all it can do.
Data Entry Worries Eliminated
With our system, both managers and tenants can log in to a secure website to view the information required. When software systems are used instead of utility billing companies, someone in the property management team has to provide data entry to set up and organize the accounts.
Our system allows tenants to set up their own account once they receive their first invoice. We use SSL encryption for secure transmission of information, eliminating the need for you to provide this level of network security through your own system.
We also provide a full range of payment options for your tenants. With our system, payment is prompt and convenient, helping to reduce the number of late or missed payments due to “lost in the mail” issues that are common when invoices are mailed.
Finally, with our billing system, there is never a concern about a network crash or the server going down. We have built-in redundancies to prevent these problems as part of our commitment to excellence in customer service. To learn more, give us a call today at 800-697-9096, and we can get started planning your transition to our water management and billing services.